Terms of service.
Cancellations
We respect that your time is valuable and we appreciate that you understand our practitioner's time is too.
We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be cancelled or rescheduled at no cost to the patient.
Any cancellations that occur within the 24 hour period will result in a cancelled booking fee, which will be equal to 50% of the consultation fee for that booking. The credit card booking fee charged by our payment provider is not refundable.
Any cancellations of non-financial or bundled consultations that occur within the 24 hour period will be forfeited.
Patients who make a booking and subsequently fail to attend (and have not contacted us to cancel their appointment), will forfeit their consultation fee, and will not be refunded.
If your practitioner fails to attend your consultation, you will be refunded in full, and offered to reschedule for another time.
Bookings
When you book a consultation that is scheduled more than one day in advance, your credit card is securely kept on file. Your card will be charged 24 hours before your consultation is scheduled to start.
Last Minute Bookings
When you book a consultation that is scheduled within the next 24 hours, your credit card is immediately charged.
When does my Practitioner get paid?
Your practitioner is only paid after the consultation has taken place.
For more FAQ about appointments Click Here
Privacy Policy
Effective date: 20 March 2024
1. Introduction
Jo's Herbadashery (we, us, or our) respects the privacy of our users (you or your). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website address]. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online shopping, customer inquiries, and feedback.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Deliver targeted marketing, service update notices, and promotional offers based on your preferences.
Respond to customer service requests and provide support.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
6. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: